Credentialing Backlog
Expirations and primary source verification are tracked correctly, but nobody has the hours to chase the documents before a shift is at risk.
Workforce Plus
Workforce Plus: The Platform, Plus the People Who Run It
Workforce Plus is the same technology as Workforce, with LaborStack executing the services behind it. Choose managed credentialing, managed agency oversight, or both — the platform enforces the rules, and our team does the work inside it.
It is the middle rung on purpose. You keep ownership of the program; we absorb the operational load you do not have headcount for. When you want every service managed, that is the step up to MSP.
Where Workforce Plus sits
Same stacks · more help
Tier one
Workforce
Your team runs the program on the platform.
Technology
Services — you
Tier two · you are here
Workforce Plus
Same platform. We execute the services you pick.
Technology
Compliance Service
Agency Service
Either one, or both
Tier three
MSP
Every service managed, standardized across sites.
Technology
All services
Program ownership
Constant
The six stacks and your data do not change between tiers — only who does the work.
The Platform Is Working. Nobody Has Time to Work It.
Most teams that outgrow self-managed software have not outgrown the software — they have run out of people to run it.
No Supplier Owner
Scorecards exist and nobody runs the quarterly review, so underperforming agencies keep the same tier and the same volume year over year.
Onboarding New Agencies Stalls
Adding supplier capacity means contracting, vetting, and system setup — work that gets deferred every time coverage gets tight.
MSP Feels Like Too Much
Handing the entire program to a managed service is more change, cost, and loss of control than the actual problem calls for.
Workforce Plus closes that gap without renegotiating who owns the program.
What Adding a Service Layer Changes
The platform already enforces your rules. Workforce Plus puts named people behind those rules so the work actually completes.
01
Work Gets Executed, Not Just Tracked
Expiring credentials, supplier follow-ups, and onboarding steps are worked to completion by our team inside your instance.
02
You Pick the Scope
Take compliance, take agency management, or take both. Nothing is bundled that you already have covered internally.
03
Your Rules Stay Yours
Distribution logic, tiering, rate rules, and credential requirements remain facility-defined. We execute inside them; we do not rewrite them.
04
A Path, Not a Cliff
Start with one service, add the second, move to MSP if the program grows — with no migration, because it is the same platform and the same record.
Workforce Plus is the technology, with the services behind the scenes to execute compliance and agency management.
The Two Services You Can Add
Each service is delivered by LaborStack specialists working directly in your platform instance, against the rules you already configured.
Compliance Service
Managed credentialing — document collection, primary source verification, expiration follow-up, and audit packet preparation handled for you, with everything filed in the Compliance Stack.
Agency Service
Managed requisition and supplier work — job orders, submission review, pre-screens, interview coordination, and ongoing agency pool management, so unit leaders are not running the staffing desk.
Both Together
The common configuration. Credentialing standards and supplier performance are the same conversation, so running them under one team removes the handoff between them.
Delivered In Your Instance
No separate portal and no parallel spreadsheet. Every action our team takes is visible to you in the same stacks, with the same audit trail.
Escalation to Your Team
Defined thresholds for what we resolve and what comes to you, agreed at implementation, so nothing sits waiting on an unclear owner.
Workforce Plus: Frequently Asked Questions
Common questions from teams deciding between self-managed, Plus, and a full MSP.
What is the difference between Workforce and Workforce Plus?
The technology is identical — the same six stacks, the same record, the same rules. Workforce is self-managed: your team does the credentialing follow-up and supplier management inside the platform. Workforce Plus adds LaborStack specialists who execute those services for you. You are not buying more software; you are buying the people to run it.
Can I add only one service?
Yes. Compliance Service and Agency Service are independent. Teams with a strong credentialing function often take Agency Service alone, and teams with established supplier relationships often take Compliance Service alone. Both can be added at any point without re-implementation.
When should we move to MSP instead?
When you want every service managed rather than a selected few — full program ownership, standardized across facilities, including the parts Plus leaves with your team. Plus is the right answer while you still want to own the program and only need specific functions executed. MSP is the right answer when you want the program run for you.
Do we lose control of vendor decisions?
No. Vendor neutrality is a property of the platform, not the service tier. Distribution rules, tiering, and supplier scorecards stay facility-defined and visible to you. Our team works those rules; it does not set them, and there is no hidden prioritization of any agency.
How long does it take to add a service?
Adding a service to an existing Workforce implementation is measured in weeks, not months, because the suppliers, facilities, credential rules, and integrations are already configured. A new implementation of Workforce Plus follows the standard 8–12 week timeline.
Keep the Platform. Add the Team.
Workforce Plus is for programs where the software is not the bottleneck — capacity is. Tell us which functions are slipping and we will scope the service layer around them, starting from the stacks you already run.